Screenflex works on most modern Windows systems used for digital signage or kiosk setups.

Minimum requirements

• OS: Windows 10 or Windows 11 (32-bit or 64-bit)
• CPU: Dual-core processor or better
• RAM: 4 GB
• Storage: 250 MB free
• Internet: Stable Wi-Fi or Ethernet connection

Recommended for signage

• Windows 10/11 Pro or Enterprise
• 8 GB RAM or more
• SSD storage
• Wired Ethernet for best reliability
• Dedicated mini-PC or digital signage player

Windows tablets, mini-PCs (Intel NUC, Beelink, etc.), industrial PCs, and large-format Windows displays are all supported.

You can download the latest Screenflex Windows app directly from our website.

On first launch, Screenflex will request permissions necessary for reliable playback:

• Storage Access: To cache media, download assets, and play offline content.
• Network Access: Allows content updates, reporting status, syncing schedules.

Tap Allow on all required permissions to guarantee stable operation.

Step 1 — Generate the Code

1. Log in to your Screenflex Dashboard.
2. Navigate to Screens → Add Screen.
3. Fill in the form.
4. A 6-digit pairing code will be generated automatically.

Step 2 — Enter the Code on the Android Device

1. Open the Screenflex app on your Android device.
2. Enter the 6-digit code (or the Screen Slug) shown in the dashboard.
3. The device will link, sync playlists, and start displaying content.

This linking method ensures that only authorized users can register new screens.

To ensure uninterrupted content updates:

• Use Ethernet for maximum stability
• If WiFi is used, connect to a dedicated 2.4 GHz or 5 GHz network
• Provide at least 5 Mbps bandwidth per device
• Disable captive portals (common in hotels/public WiFi)

Screenflex Player updates automatically through the Amazon Appstore by default.

To force update:

1. Open Google Play Store
2. Search “Screenflex”
3. Tap Update if available

We recommend keeping the app always updated for:

• New features
• Security patches
• Playback improvements

Screenflex doesn’t link

• Make sure the pairing code exists
• Verify the device has internet
• Check for typos in the 6-digit code or slug

Playback freezes or stutters

• Restart the device
• Ensure at least 5 Mbps bandwidth
• Check if large 4K videos exceed the device's hardware capacity

Empty Screen

• Ensure a playlist is assigned
• Try clearing local cache and reopening the app

There are currently some limitations. Check them out here.